Shipping Condition

Pre Orders Plants 中文版本

Plants with label "Pre Order" are plants that are not in stock and will be imported after receiving the orders previously. Preorders are discounted and on sale till the arrived dates.

All preorders will receive as "bare roots" (no pots and growing medias)
will suggest to growers with some growing experience.

Please see below arrived conditions
BR (Bare roots) Scale:

BR-1: Good live roots and good leaves
BR-2: Some live roots and good leaves
BR-3: Few live roots and may need to regrow roots
BR-4: No live roots and may need to regrow all the roots
BR-5: No live roots and need a recovery

For Chinese cymbidium BR-1 Good live roots and good leaves
For Phalaenopsis, Neofinetia BR-2 Some live roots and good leaves

For Cattleya, Dendrobium, Oncidium BR-3 to BR-4 Few live roots and may need to regrow roots or No live roots and may need to regrow all the roots

FS: Flower size is a mature plant, and the plant has flowered before or is currently in spike.
BS: Blooming size is mature plant, but the plant has not flowered before.
NBS: Near blooming size, meaning the plant will bloom in the future but is not yet mature.
Seedling: A 1-2 year-old plant that may need longer growing time to bloom.

Local Growing Plants
Plants with label "Local growing" are products are in stock and have been growing in local for more than 1 month. The selected plants start rooted in the pot and have been shown sign of active growing.

Local growing products will be received with a pot and growing medium.

Drop us a line

👍🏻

Evan is a nice guy, good service too!

Clo. Amazing Grace 奇異恩典

This goes for any clowesia or catasetum relative. Despite what the website shows for bare root plants and what to expect, what you actually get is heavily dependent on when you order. These plants break dormancy in the spring and will put out root during this time. THIS IS THE TIME THEY GROW THE MAJORITY OF THEIR ROOTS, damage/loss of these roots will greatly set back the ability of your plant to grow. If you order in the spring, they will be in an active state of growth which is a very bad time to ship. If you want to order, I highly recommend doing this in late summer or fall when the plant is entering or is in dormancy. If you reach out, they will repeatedly tell you that the plants are fine and they are healthy, but if you do any amount of research you'll know that is not the case. It will take a lot of time for them to recover and they will grow roots again if you're diligent and patient. Refer to the link below to see what real experts in the field have to say about the plants I received.

http://www.orchidboard.com/community/catasetum-and-stanhopea-alliance/113770-arrival-catasetum-clowesia-growth-roots.html

Hi Steven,

Thank you for your valuable feedback. Your insights are incredibly helpful, and based on your suggestions, we are planning to order this type of orchid in the fall next year. Although we did place our orders a month earlier than last year, certain aspects of new growth are still beyond our control.

We currently have stock from last year, and despite the challenges associated with growing these orchids, they have been performing well—some even bloomed. We recommend taking your time to observe their growth before drawing conclusions, especially if you are first time growing udner such conditoin. Additionally, thorough 'amount of research' is advisable before purchasing these orchids in the spring, to set realistic expectations regarding the new growth.

In addition, as you may know, the orchids in our Cycd, Ctsm, Cyc, Clo, and Cl collections are rare finds in Canada. Our preorder sales offer collectors an excellent opportunity to acquire them at a better deal. With proper care, you should have no issues growing them, and they are likely to thrive and improve year after year.

Phal MF38- Orange C. 香橙C

Great seller, great info and healthy orchid.

Very pleased

Could have been much better

Purchased a phal. that arrived in bad shape (roots mostly rotten - yellow leaves + 1 broken leaf). Customer service answer: I do not know about orchids, that's how bare rooted plants arrive. Having quite large collection and having purchased plants for years, I will avoid that store in the future.

Thank you for sharing your feedback. I noticed the photo you posted in our shop review earlier concerning the orchid you received. It appears there has been a misunderstanding in your review about the condition of the orchid and our store policy. We aim to ensure all our orchids are delivered as described, and it's unclear why there would be issues such as 'roots mostly rotten, yellow leaves, + 1 broken leaf,' as we inspect each orchid carefully before dispatch. Additionally, I am concerned about your report regarding our customer service response, as our team is trained in orchid care and committed to providing accurate information.

We highly value open communication and encourage our customers to reach out directly with any issues before leaving a review. This approach allows us to address your concerns promptly and resolve your issue more efficiently.

Shipping Condition

Pre Orders Plants 中文版本

Drop us a line

Let customers speak for us